7gain Privacy Policy — Our commitment to keeping your information safe

7gain's Privacy PolicyWelcome. This document explains what information we collect when you use our website or mobile app, how that information is used, and how securely it is stored.

7gain is a trusted online betting platform for users in Bangladesh. Our Privacy Policy Built in accordance with international data protection standards, this policy applies to all registered users, visitors, and mobile app users.

We commit to always being transparent about how your data is collected and used. No hidden terms or vague language — everything is stated plainly so you can truly understand it.

7gain collects your information in several ways. Below is a breakdown of the different types of data we gather:

We only collect information that is genuinely necessary. Collecting excessive or unnecessary data goes against our policy. Your consent is always obtained before any data is collected.

7gain uses your personal information for specific, legitimate purposes. Our Privacy Policy ensures that every instance of data use has a lawful basis.

• Account Management: To ensure secure registration, login, and account protection.
• Payment processing: To ensure the security of deposits, withdrawals, and transactions.
• Customer Service: To address your questions, complaints, and issues.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To understand your preferences and deliver a better experience.
• Legal obligations: To comply with regulatory authority directives.
• Promotional communications: To send you offers and bonus information with your consent.

If you'd prefer not to receive promotional emails or SMS, you can easily opt out via your account settings or by contacting our support team. Please note that service-related notifications cannot be disabled, as they are essential for your account security.

7gain never sells your personal information. However, limited data may be shared with trusted partners in specific circumstances.

Circumstances under which your information may be shared:

• Payment Processors: Limited information is shared with Mobile Pay, Nagad, Rocket, and banks solely to process your transactions.
• Technology Partners: With cloud and security partners essential for platform operations.
• Law Enforcement: By court order or legal requirement.
• Regulatory authority: To regulatory authorities to comply with licensing requirements.

We ensure appropriate safeguards are in place for all international data transfers. If your data needs to be transferred to a server outside Bangladesh, it will always be done through encrypted, secure channels.

7gain's website and app use cookies and similar technologies to enhance your browsing experience and improve platform performance.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent 7gain from functioning properly. We never use third-party advertising cookies.

How long 7gain retains your data depends on the type of information and its purpose. We never keep data longer than necessary.

Once the designated retention period ends, data is securely deleted or anonymised. Data may be retained longer if required by law, though its use will be restricted accordingly.

You have clear rights over your personal data at 7gain. We respect those rights and are committed to making them easy to exercise.

To exercise any of these rights, please contact our support team. We typically process requests within 30 business days. Please note that certain information may not be deletable due to legal obligations — in such cases, we will explain the reasons in detail.

7gain strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• If suspicious activity is detected, additional identity verification is carried out.
• If a minor's information is identified, the account is immediately suspended and all associated data is deleted.
• If parents have any concerns, they can reach out to us and we will investigate.

7gain has implemented industry-standard technical and organisational measures to protect your data. Our Privacy Policyis built on a foundation of data protection.

• SSL/TLS encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & Intrusion Detection: Round-the-clock server monitoring.
• Regular security audits: Periodic audits conducted by third-party security experts.
• Staff Training: All staff receive regular data protection training.
• Least Privilege Access Policy: Staff can only access data that is necessary for their specific role.

Keep in mind, however, that no one can guarantee complete security on the internet. You also have a part to play — use a strong password, never share it with anyone, and report any suspicious activity to us immediately.

This Privacy Policy If you have any questions, concerns, or complaints regarding this, please reach out to our dedicated Privacy Team:

• Email: support@7gain.ws
• Help Center: /help-center

We typically respond within 5 business days. Complex requests may take up to 30 days.

7gain reserves the right to update this Privacy Policy may be updated. For significant changes, registered users will be notified via email or mobile, and the updated date will be displayed at the top of the page.